Privacy Policy

Effective date: November 10, 2026

This Privacy Policy explains how Elara Pocket Games LLC ("Elara Pocket Games," "we," "us") collects, uses and shares information when you play our mobile games, visit elarapocketgames.com, or contact us (together, the "Services"). By using the Services, you agree to this policy.

1. Information we collect

Information you give us. If you contact support or send feedback, we receive your email address and what you write. If a game lets you create a username or profile, we store that name and your game progress.

Information collected automatically. When you play, we and our partners may collect:

• Device information: model, operating system, language, and app version.
• Identifiers: advertising ID (such as Apple IDFA or Google Advertising ID), app-specific device ID, and IP address.
• Gameplay and usage data: levels reached, sessions, in-game actions, and features used.
• Diagnostic data: crash reports and performance logs.

Purchases. In-app purchases are processed by Apple or Google. We receive a confirmation of the transaction (item, price, date) so we can deliver your item. We never receive or store your payment card details.

We do not knowingly collect precise location, contacts, photos, or health information.

2. How we use information

• To run the games, save progress, and deliver purchased items.
• To operate multiplayer features and match players.
• To show ads, including personalized ads where you allow them.
• To understand how the games are played and to fix bugs and improve them.
• To respond to support requests and feedback.
• To prevent cheating, fraud and abuse, and to comply with the law.

3. Advertising

Our games are free and supported by ads. We work with advertising partners that may collect identifiers and usage data through their software in our games to show ads, limit repeat ads, and measure performance.

Where you allow it, these partners may show ads based on your activity across apps and websites ("personalized" or "targeted" ads). On iPhone, we ask permission through Apple's App Tracking Transparency prompt before your advertising ID is used for tracking. You can change your choice at any time:

• iPhone: Settings > Privacy & Security > Tracking.
• Android: Settings > Google > Ads > Delete advertising ID (or opt out of ad personalization).

If you opt out, you will still see ads, but they will be less tailored to you. Each partner's own privacy policy explains how it handles data.

4. Analytics

We may use analytics services to understand gameplay, measure performance, and find crashes. These services receive device and usage data as described in Section 1.

5. How we share information

We do not sell your personal information for money. We share information only:

• With service providers that run parts of the Services for us, such as hosting, multiplayer and crash reporting.
• With advertising and analytics partners as described in Sections 3 and 4. Under some state laws, letting ad partners use data for personalized ads may be considered a "sale," "sharing" or "targeted advertising." You can opt out as described in Section 6.
• With Apple and Google to process purchases.
• If required by law, or to protect our rights, our players, or the public.
• As part of a merger, acquisition or sale of assets, with notice to you.

6. Your choices and rights

You can opt out of personalized ads using your device settings (Section 3). You can also email privacy@elarapg.com to:

• Ask what personal information we hold about you.
• Ask us to correct or delete it.
• Opt out of targeted advertising or any "sale" or "sharing" of your information.

We will respond within 45 days and will not treat you differently for using these rights. Residents of Texas, California and other states with privacy laws have these rights under their state law. If we deny your request, Texas residents may appeal by replying to our decision; if the appeal is denied, you may contact the Texas Attorney General. If you are in the European Economic Area or United Kingdom, you also have rights under the GDPR, including the right to complain to your local data protection authority.

To verify a request, we may ask for information tied to your game, such as your player ID.

7. Children

Our games are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, contact privacy@elarapg.com and we will delete it.

8. Data retention

We keep personal information only as long as needed for the purposes above. Game progress is kept while you play and deleted after 24 months of inactivity or upon request. Support emails are kept for up to 2 years.

9. Security

We use reasonable safeguards to protect your information. No system is completely secure, so we cannot guarantee absolute security.

10. International users

We are based in Texas, United States. If you play from outside the United States, your information will be transferred to and processed in the United States.

11. Changes to this policy

We may update this policy. We will post the new version on this page with a new effective date, and notify you in the game for significant changes.

12. Contact us